Below you will find FAQ, guides and manuals that will help you get started with Rillion One (former Centsoft) and Microsoft Dynamics 365 Business Central.

Remember, these documents are also available within the system under the Help-tab in the menu.

Help documents Rillion One for Business Central

Documentation for Rillion One (former Centsoft)

Click to open and download PDF-files.

FAQ regarding Microsoft Dynamics 365 Business Central

– Download PDF here

Manual for setup of Microsoft Dynamics 365 Business Central

– Download PDF here

Handbook for approvers

– Download PDF here

Create user in Centsoft

– Download PDF here

Instructional video for approving invoices on desktop (YouTube)

Instructional video for approving invoices on mobile (YouTube)

Video of an administrator’s view of Centsoft

Better support with better information

To achieve our service goal, we ask you to describe your problem as accurately as possible when you contact us. The more information we get from you, the faster we can put the right person on the problem. Below is a short checklist that you can keep on your computer.

Contact us per email

onesupport@rillion.com

Check list:

Note the invoice number and supplier and which company the problem lies in.

Describe the problem very briefly:

  • What happened, what did you do / click on when the problem occurred?
  • Has the invoice entered the financial system?
  • Is there any information / error message in the invoice log?
  • Take a screenshot of an error message and email it to us.

Contact us by phone

+46 8 790 00 29

Monday-friday  08:30-12:00 and 13-16.30 local Swedish time (CET or CEST).

Download TeamViewer from the links below for remote help:

TeamViewer för Windows
TeamViewer för Mac